Are you fed up of your current linen rental and laundry service provider? Are you experiencing these issues frequently?

At East Anglia Laundry, we aim to take all the stress away from owners, operators, housekeepers by making linen rental and laundry services hassle free! Our vast selection of linen collections ensures we meet the needs of your distinguished guests all at an affordable price to suit your budget.

1 – Old & Tired Pool Stock

Are you sharing linen on a pool service with other hotels in the area? East Anglia Laundry only offer dedicated linen services therefore your stock of linen is for your exclusive use only. We only provide brand new stock to all new clients so do away with old, worn bed sheets and dull grey towels.

2 – Low Quality Linen

We offer a selection of linen specifications, pick from our Comfort, Signature, Elegance, Private & Ambassador Collections, each collection is designed with our clients needs at heart.

3 – Missed Deliveries

Are you promised deliveries and they never arrive? Is your agreed delivery schedule not being kept? We pride ourselves on our delivery record therefore we ensure deliveries are made on time, every time. We understand no one wants cages full of soiled linen around their premises for guests to come across so we pre-agree a schedule of collections and deliveries which we adhere to.

4 – Poor Customer Service

Are you fed up with just being a number and lack the love a customer should be receiving? Customer care is always high up on our agenda which is shown by our reputation for first class customer service. We genuinely care about each of our clients and you are assigned a dedicated account manager to oversee all queries

5 – High Rejects

Were you promised zero rejects and now have reject rates of 10% by your current supplier? Our quality control is superb and we currently have the lowest rates of rejects in our industry averaging under 1.2%. We strive to ensure fresh linen is always ready to use so your housekeepers don’t have to make wasted repeat trips to the linen room and back which ends up costing you money.

6 – Price Increases

Are you sick of seeing the dreaded annual price increase letter arrive through the post from your current service provider? At East Anglia Laundry, we ensure prices are fixed for the duration of your agreement. The longer the agreement, the longer the prices remain fixed.

7 – Hidden Charges

Are you being charged for laundry bags? What about laundry cages? You weren’t informed of some of the hidden charges that you now see regularly on your laundry invoice? We keep it simple, there are no hidden charges associated with our service. You either simply pay a fixed price, pay for what you use or pay for a minimum charge if you have one.

8 – Rigid Processes

When you have a query or ask for additional deliveries, are you met by the same robotic answers each time. We are proud to deliver a flexible service to work around you, our customer. We always try and accommodate all queries within reason leading to happy customers.

If any of these points ring a bell, or all of these, please get in touch and see how we can make you linen rental and laundry hassle free!